General

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Day 1

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Day 2

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Day 3

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Day 4

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Day 5

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Day 6

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Day 7

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Price includes

  • Transportation between the program
  • Meals
  • Services of the guide of the program
  • Museum tickets

Price do not include

  • Other costs not offered in this program
  • Tip for your tour guide

Available departures

Additional availability text. You can use this field for disclaimer text or anything else you want your clients know before booking.
  • Outdoor standard cabin

    Half board

    + more info
    Max:

    Stylish and individually designed room featuring a satellite TV, mini bar and a 24-hour room service menu.

    Bed size:King size

  • Indoor standard cabin

    Half board

    + more info
    Max:

    Stylish and individually designed room featuring a satellite TV, mini bar and a 24-hour room service menu.

    Bed size:King size

  • First class cabin

    All inclusive.

    + more info
    Max:

    Stylish and individually designed room featuring a satellite TV, mini bar and a 24-hour room service menu.

    Bed size:King size

Reviews

0 / 10

Based on 18 reviews

Guest reviews are written by our customers after their voyage on Northern Queen.

Entertainment, Amenities & Comfort
0   
Cleanliness
0   
Location
0   
Host Support & Welcome
0   
Value For Money
0   
Overall Rating
0   
10
Out of 10

Getaway/'celebration of life'

The personal touches that Vicki and Jeff incorporate are outstanding- the hamper, the fresh flowers and the cake; also the tour of the house, and the level of contact from the start.I hope they can keep that up when they have more properties because they are on to a winner.

The attention to detail is amazing.

We did a lot of looking around for houses that catered for large numbers and West Acre was better value than most.


Any Suggestions?
Mum is 94 and her knees are arthritic. We found the seats were too low for her. The tub seat in the cinema room was perfect.

Suggest patio heaters- by the BBQ area and one by the hot tub. Mum only went in the hot tub once but it proved difficult for her. She would have sat outside while others were in the hot tub but it was a bit chilly.

Sally
Stay on August 17, 2018 to August 20, 2018
Sally, thanks for your generous comments and a special thanks for the pictures you sent for us to use on the website, they are great. It’s a good point about the chairs and as one of our objectives is to make West Acre as accessible as possible we will look to source another suitable seating alternative for using in the house as well as the cinema room. We are putting heating into the African hut on the downstairs patio and will review what we can do on the terrace, thanks for your ideas.
9.5
Out of 10

Mum's 80th Birthday

Location- We didn't want to go back into Selby so we went to the next village for some shopping (Cawood Pickled Postie). They were very helpful and let us have some bits and pieces they had in the kitchen.

Hosts went over and above. Vicki couldn't have been nicer.

We loved the house, it's fabulous. We would have had more value for money had we stayed for 5 days, but it was our choice to just have 3 days.

It is a beautiful property. We would definitely recommend it.



Any Suggestions?

A parasol on the roof terrace would have been useful. Mum kept going to sit in the African hut for some shade when she got to hot.

Kathryn
Stay on July 20, 2018 to July 23, 2018
Hi Kathryn, thanks for the suggestion, the terrace is as you say a real sun trap, however when the weather changes the wind can really pick up here, we have had parasols before fly off the terrace before when not watched. Our plan is to get a parasol for the garden patio and explain to guests if they want to use it upstairs, not to leave it there, not perfect but probably the best we can do x
10
Out of 10

Jill's 40th Birthday

Host Support & Welcome - Jeff was amazing and the correspondence with Vicki was fantastic.
Beautiful house. The photos on the website are fantastic but they don't show just how big the house is, it's amazing.
Happy for you to use our photos. We loved playing rounders and the garden is so big there was no chance of losing the ball.
Just an absolutely ideal location. Couldn't ask for any more. Vicki was at the end the phone any time - even answering a text in the evening about hairdryers.
The cupboards were well stocked, and everything you could need for any occasion was provided, indoors and outdoors.
It's Judith's 50th next year and we are definitely going to come back. The decor is beautiful and everything is amazing.



Any Suggestions?
The sign for the house is tiny. We only found it because we knew to look for the nursery. It should have a bigger sign which would reflect what a fabulous property it is.

Jill
Stay on June 22, 2018 to June 25, 2018
Sadly we are not able to put a bigger sign at the bottom of the drive as we do not own that little bit of land, it is a problem though as whilst it is great to be tucked away, we know guests need to be able to find us !! our plans are to review our details sent out and in future include pictures of the bottom of the drive so people at least know what they a e looking for. Glad you enjoyed your stay and thanks so much for letting us use your rounder’s pictures on the website x
10
Out of 10

Hen Party

We couldn't praise them enough. It was all the little touches, like when we realised we had forgotten stuff like shampoo, we opened the cupboard and there was everything we needed with a little note saying "help yourself".

All the information for the gadgets was there, although we still managed to put the hot tub to sleep!

None of us have ever stayed anywhere like this before and is totally "up there" in the ratings.

Maria
Stay on March 09, 2018 to March 13, 2018
Maria, Thank you so much for your kind words, we really appreciate it.
10
Out of 10

Family get together

We had such a fabulous time. It was expensive but we got what we paid for.
Daughter was only able to stay on the Friday night and we were given the opportunity to have a later departure on Monday but unfortunately we all had to be at work.
Hosts were so helpful. Spoke to Vicki quite a few times and she texted a lot, giving information on places to eat, even sending menus.

Just fabulous - we had house-envy.
Plenty for all of us to do, and it didn't feel as if there were 14 people in the house as some were playing pool or table tennis, or having a basketball tournament.
We have recommended it to lots of people.


Any Suggestions?
The only thing was the upstairs fridge wasn't working.

Sally
Stay on June 15, 2018 to June 18, 2018
Sally, delighted that you had such a great stay, sorry the upstairs fridge was not working when you were there, it has now been fully fixed, means no walking up and down the stairs for cold drinks on the terrace x.
10
Out of 10

Family get together & send-off to Australia

Location - was not so important to us because we were getting together and not really planning to go out. But we did go out to the local pub and also had a takeaway delivered to the house.

Host Support & Welcome - Amazing

Value for Money - definitely. It's a really big house.

We loved the pineapple challenge, everyone was trying to find them.

Everything we needed was there for us.



Any Suggestions?

We felt the house would benefit from a downstairs shower room - but we are aware you have already dealt with this.

Outside lighting could be brighter, although we were there in the winter and it wouldn't be as important in the summer.

Jayne
Stay on January 05, 2018 to January 08, 2018
Jayne, the additional downstairs shower room has now been installed and we are absolutely delighted with the results, we totally agreed that the house really needed this. We have also installed sensor controlled outside lighting around the whole perimeter of the house, thank you so much for your suggestions x.
10
Out of 10

Hen Weekend

We couldn't fault it. Jeff and Vicki were so "to hand" and they go out of their way to sort anything for you. Very welcoming, and we felt really comfortable there.

We didn't expect the pictures on the website to be as real as they were.

There is so much to do, even by the Sunday we felt we hadn't used all of the facilities, like the table tennis, or used the cinema room enough.

The house lends itself to entertaining, you don't need to do anything yourself, it's all there.



Any Suggestions?


None.

Zoe
Stay on April 20, 2018 to April 24, 2018
Zoe, thank you so much for your review and kind words.
9.7
Out of 10

Mike's 80th Birthday

Location - not a real issue, but some of our younger members of the party would have liked the facility of a village shop; they went into Selby instead which was fine.

Everybody was highly delighted. Vicki advised that the garden wasn't dog-proof but we kept the dogs on long leads to begin with but when we let them off, it was fine.


Any Suggestions?

Downstairs bedroom had two double beds which were allocated to the three youngest of the family and it would have suited better if there had been the option for singles as the two younger brothers (12 & 14 years) didn't want to share.

A shower room on the ground floor is a good idea.

Kathleen
Stay on May 11, 2018 to May 15, 2018
an additional downstairs shower room has now been installed and we are absolutely delighted with the results. For the 2019 season we will also be replacing the downstairs shared bedroom double beds with two zip ‘n’ lock beds, so we can set out as any combination of two doubles and/or 4 singles. Thank you so much for your suggestions x
9.7
Out of 10

Andrea's 50th Birthday

Can’t fault the place.

Seems expensive but when you break it down per person it's not.

Attention to detail is amazing.


Any Suggestions?

None.

Andrea
Stay on September 14, 2018 to September 17, 2018
9.8
Out of 10

Celebration of 16th, 18th & 21st Birthdays

Location was perfect.

Host support and welcome - would give more than 10 if it was an option.

Value for money - whilst more than Centre Parcs or similar, the facilities are so much better.

Any Suggestions?

Pizza oven in the garden and some heating on the sun terrace for when guests are using the hot tub but the weather is cooler.

Allison
Stay on August 31, 2018 to September 03, 2018
9.3
Out of 10

Parents 50th Wedding Anniversary

Parents paid for it and Dad would say it was expensive but it's high-end.

Very well thought out, like the beepers on the back door and cinema room so we knew where the children were. It's things like that you pay the extra for.

The property is so well thought out, like lots of electrical points, coat hangers.

Didn't meet Jeff but met Vicki and felt comfortable calling them if necessary.

Any Suggestions?

Neice suggested a piano - but no idea where that came from, think she was just clutching at straws for suggestions.

Would have suggested a fire pit but have received an email and see that one is coming for next year.

Laura
Stay on August 24, 2018 to August 31, 2018
10
Out of 10

Father's 75th Birthday

Impressed with the hosts. Accommodation was spot on. Will definitely be coming back, possible for mum in May 2020.

The property was brilliant; clean, modern, cosy, things like the pool table being able to be switched from the dining table.

For how many people we had in the house it was never crowded.

Cake was a gorgeous touch, the emergency cupboard was a brilliant idea, flowers in the kitchen.

Sitting outside was gorgeous, we sat out by the hot tub the view was fantastic.

Any Suggestions?

Realise there might be safety issues but a fire pit in the garden would have been good.

Tracey
Stay on October 19, 2018 to October 22, 2018
9.7
Out of 10

Family Get-Together

A lot of contact with they felt was perhaps a bit over the top until they met Jeff. When they got there they understood the reason for it, to make sure everything is right. Some cottages you get no contact at all. It was fine for them but some other people might think it's a bit much.

House is obviously a home, and is beautiful. Would definitely come into it's own in the summer.

Any Suggestions?

Nothing to add.

Sandra
Stay on November 09, 2018 to November 12, 2018
9.7
Out of 10

Family & In-Laws Get Together

Issue with the broadband, but aware that Jeff did all he could to resolve.

Location good - close to York.

Everyone was absolutely blown away; the facilities, the hot tub, welcome pack, the extras left for you to use. The attention to detail was amazing. The cake was a lovely touch, and the fact that it was gluten-free to accommodate her daughter.

Jeff and Vicki haven't missed a thing, and they wouldn't change anything.

Any Suggestions?

Jeff had already mentioned the only suggestion, which is to have more lighting on the terrace where the hot tub is.

Gerry
Stay on November 16, 2018 to November 19, 2018
10
Out of 10

Family Get- Together

A really amazing place and fantastic for people of all ages; we couldn't fault it and the rest of the family would echo that. The property just kept on giving. Even allowing for the fact that the time of year meant the barbeque wasn't an option, the kids played football outside. Loved that they could be all together or in separate rooms to have time away from each other. Cinema room was "wow". We have never spent this amount of money before but considering the facilities, it was definitely excellent value for money. Having stayed in cottages before, we took some sharp knives, chopping boards and other bits and pieces but we didn't need any of it. Never had an ice dispenser before or a boiling hot water tap.

We would like to come back, although we can see there are a lot of bookings for next year so maybe 2020. We highly recommend it.

Any Suggestions?

The only small thing was that we couldn't find an ice cream scoop, but we might not have looked hard enough.

Vivian
Stay on November 23, 2018 to November 26, 2018
10
Out of 10

Early Christmas Weekend

The fact that we have booked for two more tells you what we think. Jeff and Vicki will have to set a new challenge though, as there were some very competitive guests finding the pineapples.

They were outstanding in their approach on everything and their attention to detail is fabulous.

Ange
Stay on December 07, 2018 to December 10, 2018
9.3
Out of 10

Christmas 2018

In terms of the hosts building up to the visit, they were fantastic in terms of keeping you updated, and the welcome pack was very detailed. Any questions they were quick to answer. Very prompt, very efficient. Made sure everything was built around you, like the time of the welcome meeting, good communication.

The house - you could see a lot of attention to detail had gone into it, and it was useful that there were different areas; we were a family of different generations so people could go off and do what they wanted in different rooms.

We are definitely looking at opportunities to come back again.

Any Suggestions?

Dad's cousin, a 60-something year old lady, said on the last day that it was a bit cold in her room, so it may be worth checking the heating. And it was a little chilly in the cinema room, although I saw there were heaters in there.

Helena
Stay on December 23, 2018 to December 27, 2018
9.7
Out of 10

New Years & 50th Birthdays

Location depends on what you are looking for. Some of us came from Edinburgh, some from London so it was pretty central. Good.

Vlue for money - you spend the money to have a good week and we had a good week.

Hosts were absolutely first class. Jeff was just so helpful and willing, don't know how he finds the energy, doing the Jacuzzi some time in the morning and help with any issues, not that there were any.

Property excellent. what was amazing is that it's like a TARDIS; even though we were a lot of people, we didn't ever feel we couldn't drift off and find space for ourselves. Not the prettiest of buildings, but I couldn't have cared, it was ideal.

Any Suggestions?

Would have to think long and hard for any suggestions. I was really impressed, nothing to add, genuinely. If they want to go and build a swimming pool that would be great, but they have a Jacuzzi.

Phil
Stay on December 28, 2018 to January 04, 2019
Review 1 of 2